Payment: 

Payment must be made prior to, or on the first day of visit or walk.  Payments can be made by check or cash.  I will be accepting credit cards in the near future.

Payments for all major holidays, vacations and business trips must be paid in full at the time of booking.  Major holidays are:  New Year’s Eve, New Year’s Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Hanukkah, Christmas and Christmas Eve.

Cancellations:

I do realize things come up and you may need to cancel.  I will try to work with you.  However, for all dog walks - Cancellation must be made by 8 am the morning of the walk/visit.  If notified after 8 am then a $15 -18.00 charge may apply.  If we are NOT notified by the client, and show up as scheduled, full payment for the visit is charged, whether we walk your dog or not!!!

For all pet sit reservations - cancellations two weeks prior to first visit are 100% refundable for entire reservation.  Anything less then two weeks, a 50% credit will be applied toward future visits.  The remainder 50% is nonrefundable.

Visiting hours:

My visiting hours are between 8:00 am and 9:00 pm.  Any visits scheduled between the hours of 9:00 pm and 8:00 am are subject to an additional $10.00.

Early Returns:

If you return early from vacation or trip you will not be refunded for the remainder time.  Please understand that when we book you we are possibly turning down other clients and their pets. We may give partial returns in certain circumstances.

Keys: 

Due to recent circumstances we will no longer allow clients to leave keys outside for a last minute pet sit.  If we are given new keys but were unable to test them ourselves and cannot enter your home during an assigned visit, we will still charge you for that visit and possible locksmith charge.  If a locksmith is not able to enter a door (such as in an apartment complex) every effort will be made to gain entry and additional charges may apply.